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Frequently Asked Questions

 

In addition to the items below, more information may be found on our Message Board.

 

If you have a question that is not answered above, please contact our Customer Service Department toll free at 800-240-6845 or email us for further assistance.

 


  1. What head unit model are you currently shipping with DeckTunes?

  2. How many speakers can I attach to a DeckTunes unit?

  3. How do I connect speakers to the unit?

  4. Is speaker wire included or do you sell it?

  5. Is there a dealer near me or do you even sell through dealers?

  6. What size speaker wire should I use?

  7. Is the remote control waterproof?

  8. Does the remote control operate off of Infrared or Radio Frequency?

  9. Can I connect the audio from a television to the unit?

  10. How powerful is the unit?

  11. Can the unit be mounted in an outdoor BBQ island?

  12. It gets really hot here. Can DeckTunes be mounted in direct Sunlight?

  13. It gets really cold here. Should I store the unit inside during the Winter?

  14. Do you offer a warranty or guarantee?

  15. Can I purchase DeckTunes without the head unit and install my own?

  16. Do you sell speakers by themselves?

  17. Can I use speakers other than the ones you sell?

  18. Will my settings be retained when I power off the unit?

  19. Is the user manual available on the site?

  20. Does DeckTunes include a CD player?

  21. The case size seems a little larger than necessary. Why?

  22. Can I wash my DeckTunes unit?

  23. What is a GFCI Outlet and why do I need one?

  24. What happens if water gets in the case?

  25. How often should I change my vent & fan filters?

  26. What are the arrows for on the 12 Volt Receptacle?

  27. How safe is DeckTunes?

  28. Why do I hear a slight buzzing or humming sound sometimes?

  29. Can I order a custom color unit?

  30. Can a sub-woofer be connected to DeckTunes?

  31. What is the 12 Volt receptacle for?

  32. Can Apple Airport devices be used with DeckTunes?

  33. How far away from the unit will the remote work?

  34. My remote control's performance seems poor. What can I do?

  35. What other mounting options are available besides wall mounting?

  36. I want to hide the power & speaker cables. What do you recommend?

  37. Are the speakers you offer waterproof?

  38. Why are some songs louder/quieter when playing from a Flash Drive or MP3 player?

  39. Do you offer a satellite radio model?

  40. How do I attach my iPod® or similar MP3 Player?

  41. Why do I see slight color variations on my DeckTunes unit?

  42. Can I attach more than 4 speakers to a DeckTunes unit?

  43. Can I combine amplifier channels to increase the wattage to a single pair of speakers?

  44. Which of the speakers that you sell sound the best?

  45. Can I use wireless speakers with DeckTunes?

  46. The price seems high. Why not build my own?

  47. How can I improve AM/FM radio station reception?

  48. How do I replace the battery in my remote control?

  49. If I only hook up 2 speakers, will each speaker get 90 Watts of power?

  50. How loud is the cooling fan in DeckTunes?

Answers

 

What head unit model are you currently shipping with DeckTunes?

 

The actual stereo in our current generation of DeckTunes is manufactured by JBL Marine. You may view the operation and details of this stereo by clicking here.

 

Back To Questions

 

How many speakers can I attach to a DeckTunes unit?

 

The head unit included with DeckTunes is only intended to operate a maximum of 4 speakers however, if wired correctly, it is possible to connect a total of 8 speakers to the unit. Multiple speakers may be wired in one of two ways, in parallel or series. As long as the impedance of the speakers you intend on using is identical, between 4 and 8 Ohms and you wire them in parallel, you may connect a total of two speakers per amplifier channel (4 amplifier channels - Front L/R and Rear L/R).

 

When wiring speakers in parallel, the impedance, or electrical resistance, of each speaker is effectively reduced by 50 percent. For example, the impedance of two 4 ohm speakers in parallel will become 2 ohms each. Because the overall load on each amplifier channel is the same, as if only one 4 ohm speaker is connected, the volume of each speaker will remain the same as if it were connected in a single speaker per channel configuration. Please visit the following URL for specific wiring details:

 

http://www.termpro.com/articles/spkrz.html

 

Back To Questions


How do I connect speakers to the unit?

 

The DeckTunes head unit has four amplifier channels: Front Left, Front Right, Rear Left and Rear Right.

 

Each channel has two wires: Positive (+) and Negative (-)

 

Please refer to the DeckTunes Installation and Owners Manual for speaker connection details.

 

Each Speaker has two connectors: Red which is Positive (+) and Black which is Negative (-).

 

Speaker Wire has two conductors: Conductor 1 and Conductor 2

 

One of these conductors will be discernable from the other by way of printed markings or a colored dash/stripe on one of them or by differing colors.

 

Connecting the wires:

 

Note: Please use the proper gauge wire to connect your speakers. Failure to do so could damage the amplifier and compromise the long-term dependability of your unit. To determine the proper gauge wire, please consult the chart below. Although the suggested sizes in the chart below are technically accurate, 14 AWG is the most commonly used gauge and is the best overall choice.

 

 

(1) Strip a bit of the insulation from both conductors on one end of the speaker wire. Insert each conductor into the connectors on the back of a speaker. Make sure the "marked" conductor (one with stripe / writing / different color) is inserted into the same connector all of the speakers you choose to connect to the unit. (i.e. all striped conductors connected to negative (-)(BLACK) connectors - OR - all striped conductors connected to positive (+)(RED) connectors.) Note: Failure to heed this procedure will cause your speakers to operate out-of-phase with one another resulting in poor quality sound.

 

(2) Connect the opposite ends of the speaker wires from each speaker to the amplifier channel of your choosing inside the DeckTunes unit by striping insulation from the opposite end, depressing the appropriate speaker block tab, inserting the stripped end and releasing the tab. (Be sure to connect positive (+) from speaker to positive of channel and negative from speaker to negative (-) of channel.) Which channels you use is totally up to you based on how you would like to be able to distribute the sound from the speakers using the FADER (Front/Back) and BALANCE (Left/Right) control features of the head unit.

 

For further details, please see page 9 of the DeckTunes Installation & Owners Manual.

 

Back To Questions


Is speaker wire included or do you sell it?

 

We do not include speaker wire with our products because there are simply too many shapes, sizes, colors and gauges available to make everyone happy with a single option. For the same reason, it's impossible to carry sufficient inventory to suite everyone's individual tastes.

 

Speaker wire and connectors are readily available at home improvement, hardware and electronics retailers in your local area.

 

Back To Questions


What size speaker wire should I use?

 

Please consult the Speaker Wire Gauge chart below. Although the suggested sizes in the chart below are technically accurate, 14 AWG is the most commonly used gauge and is the best overall choice.

 

 

Back To Questions


Is the remote control waterproof?

 

Yes and it also floats which keeps it easily accessible when used in a pool or hot tub.

 

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Does the remote control operate off of Infrared or Radio Frequency?

 

The remote control included with DeckTunes operates using a Radio Frequency or RF signal which means that the remote does not need to be aimed directly at the unit to control it in most cases.

 

Back To Questions


Can I connect the audio from a television to the unit?

 

It is possible to connect the audio from a television to DeckTunes using the Auxiliary Input jacks however, you'll need to obtain a dual, male-to-male RCA cable of the appropriate length for your installation to complete the connection. Such a cable may be purchased at your local Radio Shack, Best Buy or similar electronics retailer. For a visual example, see Model Number: 240-046  on www.partsexpress.com.

 

Back To Questions


How powerful is the unit?

 

The stereos in our DeckTunes units are capable of providing 45 Watts per channel X 4 channels for a total peak power output of 180 Watts. The RMS (Root Means Squared) or "constant average" power output of each channel is 18 Watts.

 

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Can the unit be mounted in an outdoor BBQ island?

 

DeckTunes was designed to be mounted in an open air environment however, with a little creative carpentry, the unit has been successfully incorporated into several BBQ islands. We generally advise against this due to the potential for exposure to excessive heat and lack of proper airflow to vent and cool the interior electronics however, if your island is rather large and contains an area that is well ventilated and completely isolated from the heat of the BBQ pit, building a DeckTunes unit into the structure may be suitable. This decision will need to be made by your contractor after carefully reviewing the acceptable storage and operating temperatures of DeckTunes as indicated in the product specifications.

 

Please note that this type of installation, although possible, is not supported by Outdoor Audio and will immediately void your Satisfaction Guarantee and Warranty.

 

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It gets really hot here. Can DeckTunes be mounted in direct Sunlight?

 

Although DeckTunes was designed for just such a situation, conditions such as those found in the desert Southwest and near the equator can be a bit extreme. We recommend mounting the unit in a location that will provide the best protection from direct exposure to sunlight. The side of a house adjacent to a deck that may only receive a few hours of direct sunlight each day is fine. An uncovered boat dock in Arizona in the middle of Summer is less than optimal but is still acceptable.  Not to tempt Murphy however, several units have been in use in areas such as Las Vegas and Phoenix since 2006 without incident.

 

Although our units are designed to handle extreme outdoor conditions, it is an electronic device and the cooler it's kept and the better it's protected, the longer it will continue to operate problem-free. Please see the DeckTunes Specifications Page for acceptable operating and storage temperature ranges.

 

Back To Questions


It gets really cold here. Should I store the unit inside during the Winter?

 

The coolest recommended "storage" temperature for any of the DeckTunes components is -4° Fahrenheit however, considering the insulation factor of the enclosure and lack of exposure to wind-chill, the actual ambient air temperature would need to drop to and remain at or below -20° for extended periods of time to actually affect the internal components. Considering the above, as long as some form of insulating cover is applied to the faceplate on the exterior of the unit during extreme winter conditions, the remaining components should be well protected against the elements year-round. A good rule-of-thumb here is to compare the components of DeckTunes to those found within an automobile. If it's alright for an automobile to remain outside, your DeckTunes unit will most likely be alright exposed to the same conditions however, the unit should not be operated at or below 32° degrees Fahrenheit.

 

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Do you offer a warranty or guarantee?

 

Our number one goal is your satisfaction. DeckTunes is guaranteed to be free from workmanship and functional defects for one year from the date of purchase. If for any other reason you are unhappy with our products, you may return them within 30 days for a refund however, some minor restrictions apply. Please see our Warranty page for details.

 

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Can I purchase DeckTunes without the head unit and install my own?

 

No. The units included in DeckTunes have been specifically matched to our enclosure and internal electronics. Other head units may not fit and could be incompatible with the power supply and other included components.

 

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Do you sell speakers by themselves?

 

Yes we do and if you prefer speakers other than the ones we offer or if you can find a better price elsewhere, feel free to purchase our DeckTunes unit alone.

 

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Can I use speakers other than the ones you sell?

Absolutely. Any speakers with either 4 or 8 Ohm impedance will work fine. Due to the power output of the head unit in DeckTunes, each speaker should be rated to handle peak power of 50 watts or more. If your speakers will be mounted or placed in an unprotected outdoor location, they will need to be weatherproof and rated for outdoor use to ensure longevity.

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Will my settings be retained when I power off the unit?

Yes. Thanks to an on-board memory module, all of your settings such as the time and your favorite stations will remain in tact even when the unit is powered off or unplugged. Also, each time the unit is powered on, it will be in the same state as when it was last powered off. (i.e. If you were listening to FM Station 96.1 at a volume level of 20 when the unit was powered off, the next time it is powered on the music source and volume level will remain the same.)

Back To Questions

 

Is the user manual and technical specifications available on the site?

Yes. Manuals and Specifications for all of our products may be viewed by clicking here.

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Does DeckTunes include a CD player?

No. The latest version of DeckTunes was designed as a stereo receiver and digital music player since digital media and portable media devices are now the most common formats for audio storage and playback. As a result, our current model does not include an internal CD player but an external player may be connected using the auxiliary input jacks and included RCA to 1/8" stereo cable however, please allow us to explain a little further.

Although connecting an external CD player may be accomplished, please be aware that due to the physical size of external CD players, they will not fit within the included weatherproof media drawer which will leave them exposed to the elements when connected and in use.

Connection may be accomplished by connecting the RCA ends of the included auxiliary cable to the internal auxiliary jacks and running the end with the 1/8" stereo plug out of the enclosure via the fitting on the bottom through which the speaker wires enter the unit. This would allow the connection of a CD player when desired and the cable could simply be wrapped up and secured against the bottom of the unit when not connected.

The bottom line is that an external CD player may be connected to the units but we wanted to be sure you understood the details prior to your purchase.

One last note, our current DeckTunes model does include 1GB of on-board, internal flash memory for the storage of digital audio files. This is enough space to store approximately 250 MP3 files or around 20 CDs worth of music. Using many popular audio software applications, several of which are completely free, you could convert the content of your CDs into MP3 files, copy them to a USB thumb drive, connect the drive to a DeckTunes unit and transfer the files to the internal storage for future access without further need for an external device.

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The case size seems a little larger than necessary. Why?

The laws of thermal dynamics. The power supply in DeckTunes has to provide significant power for the head unit's amplifier. This requires room to accomidate the power supply's size and secondly, the result of producing all that power is heat which requires adequate airflow to ensure the enclosed components remain properly cooled. Please do not store ANY items inside the unit as doing so could impede this airflow.

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Can I wash my DeckTunes unit?

Yes, with caution. The design of DeckTunes eliminates the possible ingress of water during normal use. During washing, the design works to minimize the possibility and provides for safe drainage in the unlikely event that water does enter the case. Before washing your DeckTunes unit, make certain it is unplugged from the power outlet and that the front cover is securely closed and the screws are snuggly fastened. While washing, avoid directing the spray from your garden hose or pressure washer directly towards the faceplate or the underside of the unit. After washing, open the enclosure and inspect for the presence of any water. Dry any damp surfaces by wiping with a soft towel and re-secure the enclosure cover with screws before plugging back into a GFCI protected outlet. (If the case is only mildly soiled, 409 or a fiberglass cleaner of your choice and a rag should be all you need to restore it to a factory fresh finish.) Waxing the unit after washing is recommended and will keep the finish nicer, longer.

Back To Questions


What is a GFCI Outlet and why do I need one?

The following is an excerpt from Underwriters Laboratories, Inc. (UL):

Ground fault circuit interrupters (GFCI) are a type of outlet that can help prevent electrocution inside and outside the home. GFCIs are an effective means of protecting against electrical shock, however, they must be tested regularly -- UL recommends once a month -- to verify they are working properly. The advantage of using GFCIs is that they detect even those amounts of electricity too small for your fuse or circuit breaker to activate and shut off the circuit. Like all products, GFCIs can be damaged. GFCIs damaged by lightning or electrical surges may fail to provide adequate protection. A simple test once a month and after any violent thunderstorm should be conducted.

If you own an older home and your exterior outlets are not of the GFCI type, one may be purchased at your local home improvement store. Unless you are extremely experienced with home electrical wiring, we strongly suggest contacting a licensed electrician in your local area to add or upgrade a GFCI outlet for you. Also, just because your outdoor outlets may not look like GFCI outlets, they may be part a daisy-chained GFCI circuit. If you are uncertain, consult with a licensed electrician before using our products with your outdoor outlets. In addition to a GFCI outlet, a weatherproof outlet cover is recommended. If you're interested, you can find the specifics of how a GFCI outlet works here.

 

Back To Questions


What happens if water gets in the case?

The only way water can enter the case is during pressure washing the unit. In the unlikely event that this does occur, any water will safely drain away from all interior components and harmlessly out the bottom of the enclosure through the vent grills.

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How often should I change my vent & fan filters?

 

We suggest evaluating the condition of filters every 6 months. If they appear soiled, dusty or otherwise clogged, remove them and wash in warm water with mild detergent. Allow to dry thoroughly and replace. You may conduct this procedure one to two times with the same filters before replacing them with new ones. A replacement set is included with the unit and others are available for purchase.

 

Back To Questions


What are the arrows for on the 12 Volt Receptacle?

 

For the most part, nothing. Some 12 volt chargers include a special "locking" feature however, most do not. If a charger you will be using with DeckTunes happens to include this feature, insert it with the tongs in line with the arrows and twist to lock charger in place. Simply twist back in line with arrows and pull towards you to remove. Chargers without this feature will still fit and operate properly with this outlet.

 

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How safe is DeckTunes?

 

Our enclosure is constructed of 100% non-conductive fiberglass and all internal electronics are protected by multiple protection circuits including:  Short Circuit Protection, Over Voltage Protection, Over Load Protection and Over Current Protection. When used in conjunction with a GFCI outlet, DeckTunes is as safe as any other electrical appliance or device rated for outdoor use.

 

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Why do I hear a slight buzzing or humming sound sometimes?

 

This may only occur when charging and listening to a non-Apple branded MP3 player at the same time that is connected via the auxiliary inputs and is due to the design of certain MP3 players and/or chargers on the market. Simply reduce the volume, change the sound quality (SQ) setting or, listen to an alternate music source while charging your player to eliminate the noise.

 

Back To Questions


Can I order a custom color unit?

 

While it is possible to make our enclosures in any shade imaginable, it is cost prohibitive unless sufficient demand exists for a particular color. We love getting feedback from our customers and compile all special requests to determine when a change or additional option makes sense. If you would like a color other than those we currently offer, please send us an email and we'll notify you if that color becomes available in the future. Please note, a key reason we have chosen to offer the particular colors we do is that they reflect heat from direct sunlight whereas some other colors tend to absorb it. Keeping the unit as cool as possible is paramount to ensuring the longevity of the enclosed components. As with most fiberglass surfaces, you may paint DeckTunes however, we strongly recommend avoiding dark colors as they tend to absorb heat.

 

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Can a sub-woofer be connected to DeckTunes?

 

The outputs of DeckTunes may NOT be bridged to drive a sub-woofer however, you may purchase and connect an outdoor rated sub-woofer that contains cross-over circuitry. In this scenario, you would connect the outputs of two DeckTunes amplifier channels directly to the sub-woofer and then run two satellite speakers off of the sub-woofer. Such subs are available from multiple sources and an example can been seen by clicking here. One note of caution, if using a sub of this type, be sure to note the acceptable impedance range for the satellite speakers.

 

Back To Questions


What is the 12 Volt receptacle for?

 

The intended purpose of the 12 Volt receptacle is to provide power for charging small portable devices such as MP3 Players and Cell Phones. Please refrain from using the receptacle for any purpose other than for which it was designed as Failure to do so could result in permanent damage to the unit thus voiding your warranty.

 

Back To Questions


Can Apple Airport devices be used with DeckTunes?

 

Yes. Devices such as Apple's Airport Express may be connected and used to stream music to DeckTunes from a remote location. We are aware of several customers who have implemented this solution using the auxiliary input jacks on DeckTunes along with the included RCA to 1/8" male stereo plug cable for connection and according to them, it has worked great and they've been very happy with the results. By the way, it's a cool idea and a neat way to take full advantage of the convenience and flexibility our DeckTunes units offer.

 

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How far away from the unit will the remote work?

 

In our tests with a fresh battery and under ideal conditions, approximately 60 to 80 feet.

 

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My remote control's performance seems poor. What can I do?

 

Because the signal from the remote can be impeded by certain types of building materials, if you are experiencing difficulties using the remote, make sure no objects are between you and the unit. You may also consider installing a new battery in the remote to increase its range and performance if desired. For battery replacement instructions, please click here.

 

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What other mounting options are available besides wall mounting?

 

In addition to walls, DeckTunes can be mounted to most other surfaces in various ways. For metal posts, we recommend our post mounting brackets or similar square U-Bolts. For wooden poles, posts or rails, you may purchase our post mount kit or mounting board (See Product Page). You may also opt to drill holes through the back of the enclosure and secure the unit using lag bolts or traditional bolts and nuts. When mounting, ensure that the condition and thickness of the surface is sufficient to bear the entire weight (17 lbs) of the unit. Also ensure that you use adequate length and diameter fasteners with appropriate washers for your particular mounting application. Please note that while modifications to the enclosure such as drilling holes for mounting will not affect your warranty, it will prohibit the return of the unit for a refund.  In addition to mounting the unit, it may also be placed upright on a suitable surface such as a table by using our Free Standing Foot Kit. Whatever mounting solution you choose, make sure all hardware used is non-corrosive Stainless Steel.

 

Back To Questions


I want to hide the power & speaker cables. What do you recommend?

 

If you plan on running the cables along the surface of a wall or other flat surface, many options are available for concealing the wires and can be purchased at your local home improvement or hardware store. The product you'll be interested in is called surface "raceway" or "wire-mold" or "flat conduit". Most all types are available in different shapes, styles and colors to match your decor. The most common method for applying it to your surface is with double-sided foam tape. Some brands and types can also be nailed, screwed or glued in place. If you have an application where it is feasible to totally hide all the cables, you may do so by drilling through the back of the enclosure. If doing this also involves hardwiring of the unit, we strongly recommend that this be done only by a licensed electrician in your area. Be certain to drill the smallest holes possible and seal them on both sides extremely well with an outdoor rated sealant to prevent any moisture from entering the unit. More complete details are included in the Owners Manual. Please note that while modifications to the enclosure such as drilling holes will not affect your warranty, it will prohibit the return of the unit for a refund.

 

Back To Questions


Are the speakers you offer waterproof?

 

All of the speakers we offer are "weatherproof" meaning they are designed for use outside. We are not aware of any quality speakers under $200.00 that are truly waterproof. Outdoor speakers should be mounted in a manner which will prevent water from directly impacting the face or grill straight-on. As long as the speakers are mounted vertically, horizontally and slightly tilted downwards, or placed under an eve, they will provide years of trouble-free enjoyment.

 

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Why are some songs louder/quieter when playing from a Flash Drive or MP3 player?

 

When converting (or ripping) audio to MP3 format, one has the ability to control or modify the quality and volume of the source. Depending on the settings of these options when the files were encoded, one may be of greater or lesser quality and/or volume when compared to another. This is also true of songs purchased on Apple's iTunes site. If you own an Apple branded MP3 player such as an iPod, you can control the volume of songs to keep them consistent using a feature called Sound Check. Please see your player's user manual for more information. You may also find more detailed information regarding this topic by searching the Internet for "MP3 FAQ" and "MP3 Standards".

 

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Do you offer a satellite radio model?

 

Yes. All of our DeckTunes units now include an internal Sirius satellite receiver that is installed and ready to use. All you'll need to do to start enjoying satellite radio after receiving the unit is to follow a few additional installation steps and activate your Sirius subscription. Please note that at the present time, we only offer a Sirius receiver however, you may add "The Best of XM" package to your Sirius subscription to enjoy the most popular XM channels. You may view the steps necessary to activate your Sirius receiver by clicking here.

 

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How do I attach my iPod® or similar MP3 Player?

 

If you own an iPod, you may connect it using the included Apple standard connector located within the weatherproof media storage drawer on the right side of the unit. Simply pull the drawer open, flip the lid upwards, connect the cable to your iPod or other Apple branded player (ie. iTouch or iPhone), close the lid and slide the drawer back into the closed position. Once the player is connected, you may browse and control the unit from the faceplate and associated remote contol. Also, with your player safely stored in the media drawer, you can rest easy knowing that it is protected from the elements should you wish to leave it in place or simply forget to disconnect it.

 

You may also connect non-Apple branded MP3 players or other portable audio devices to DeckTunes using the Auxiliary Input jacks and included RCA to 1/8" male stereo cable. The 12 Volt receptacle may also be used to charge or power such devices.

 

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Why do I see slight color variations on my DeckTunes unit?

 

The color of our enclosures is not painted but rather molded into the fiberglass during the manufacturing process. In addition, special UV inhibitors are added to prevent fading and damage to the enclosure's surface and finish due to extended exposure to the elements and direct sunlight. As a result of this process, our enclosures may exhibit areas of slight color variances or marbling and very minor imperfections. This is normal and not a defect.

 

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Can I attach more than 4 speakers to a DeckTunes unit?

 

Please see topic: "How many speakers can I attach to a DeckTunes unit" above.

 

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Can I combine amplifier channels to increase the wattage to a single pair of speakers?

 

No. This procedure is called "bridging" an amplifier and is not supported by the head unit included in DeckTunes. Attempting the procedure can harm the unit and any resulting damage will not be covered by the warranty.

 

For those who care to know more about the subject:

 

When you bridge an amplifier, you combine the power output of two channels into one channel. Bridging allows you to drive one speaker with more power than the amp could produce for two speakers. Because of this high power output, bridging is an ideal way to drive a single subwoofer.

If your amp is bridgeable, the owner's manual will have directions that tell you how. Usually, an amp is bridged by connecting the speaker leads to the positive (+) terminal from one channel and the negative (-) terminal from the other channel. However, you should be sure to consult your owner's manual before attempting to bridge your amp.

Also, keep in mind that most amplifiers need to see a 4-ohm load when bridged to mono operation. If you want to bridge your amp, you should use one 4-ohm speaker or, if you prefer multiple woofers, wire two 8-ohm speakers in parallel. (Again, consult your manual before operating your amp in bridged mode.)

 

More detailed information may be found by visiting this link.

 

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Which of the speakers that you sell sound the best?

 

This is one of the most frequently asked questions we receive and in response, we've placed a small graphic at the bottom of each speaker model we offer which depicts how we perceived the Bass, Treble and maximum Volume (before distortion) during our evaluations. We realize that everyone's ears are different and that some of our findings don't necessarily make sense based on the "technical specifications" of particular models however, we love music and this is what we heard with the actual speakers attached to DeckTunes. This rating is only meant to be used as a guide and actual results may vary based on music source, speaker distance, environment, custom settings and other factors. You may view these ratings in the Speakers section of our Products Page.

 

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Can I use wireless speakers with DeckTunes?

 

Wireless speakers require a transmitter to provide signal to the speakers. The transmitter is normally connected to the audio outputs of a stereo system in same manner as speakers. Considering this, it should not be a problem to use wireless speakers with DeckTunes however, there are some things to be aware of:

 

(1) If the transmitter will be located in a location exposed to the elements and it is not weatherproof, you will somehow need to protect it. Any attempt to accomplish this, such as a separate enclosure, may impede the single preventing it from reaching the speakers.

 

(2) Most wireless transmitters require 110 volt power to operate.

 

(3) Each speaker is powered by an internal amplifier which also requires power. The power required can range from 110 volts down to AA batteries. If powered by 110 volts, you'll need weatherproof outlets in each location you intend to place speakers. If powered by batteries, the volume from each speaker will be very minimal due to a small amplifier and the batteries will need to be replaced often to maintain peak volume and sound quality.

 

(4) Electrical signals from power lines, cell phone towers, cordless phones and similar sources can significantly interfere with and disrupt the reception of wireless speakers. This is especially of concern in outdoor locations where there is a lack of barriers such as walls and floors to intercept and block interfering signals.

 

Although using wireless speakers with DeckTunes is possible, it is not recommended due the high probability of dissatisfaction regarding overall system performance. Eliminating the challenges and shortcomings of wireless speakers is actually one of the primary reasons we developed the DeckTunes solution.

 

Back To Questions

 

Is there a dealer near me or do you even sell through dealers?

 

Currently, our products are not sold through any dealers. Selling direct to the consumer allows us to keep costs as low as possible and to personally support every item we offer.

 

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The price seems high. Why not build my own?

 

Although we are in business to make a profit, if you researched the retail cost of all the components included with our DeckTunes units and consider our wholesale buying power, you will discover that we are merely charging a "convenience fee" to assemble the units and deliver them to you. If you are a handy, electrically inclined individual with the resources, tools and time to determine all the necessary items, locate vendors and to assemble & wire the components, you may actually be able save a few dollars by doing-it-yourself and building your own unit. If you do decide to do this, we will be happy to provide as much advice as we can as our time permits and would also appreciate any feedback or suggestions you may have for us as a result.

 

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How can I improve AM/FM radio station reception?

 

Unlike a vehicle which has an exposed antenna that is most often completely unobstructed as it travels among open roadways, reception of radio stations from stationary receivers such as home stereos and DeckTunes will vary greatly depending on mounting locations, obstructions, building construction and other factors. Although DeckTunes does include a powered, amplified antenna, the connection of an external antenna is sometimes necessary to acquire a clean signal from certain radio stations.

 

Accomplishing this is fairly easy. First, you'll need to select an external antenna with a connector that's intended for connection to auto and marine stereos. This type of connector is referred to as a "Motorola Connector" (Click here to see what one looks like.)

If you will be mounting the antenna in a location that is exposed to the elements, you'll want one that is rated for outdoor use. Marine retailers such as Overtons, West Marine and Boaters World all carry a variety of weatherproof antennas. Another option is to use an antenna that is intended to mount on the roof of automobiles. These are available from sources such as Best Buy, Radio Shack, Metra Electronics, Crutchfield and car audio retailers. Although there are some weatherproof antennas such as one offered by Terk that are specifically made for residential environments, they are much more expensive than the other options we've mentioned and aside from looks, their performance won't be any better than the cheaper alternatives.

When choosing an antenna, you'll want to keep in mind how you'll mount it, ensure it is rated for outdoor use, that it is an FM and AM antenna vs just FM (if you wish to receive AM stations) and that it includes enough cable to reach your intended mounting location.

Once you've decided on and purchased a particular antenna:

(1) Simply remove the two screws on the cover of your DeckTunes unit.

(2) Remove the four screws at each corner of the backboard and carefully lean the backboard towards you from the top.

(3) Insert the antenna cable through the right hand hole on the bottom of the enclosure. (You'll need to remove the black strain relief fitting to accomplish this step.)

(4) Unplug the internal antenna and plug in the external one.

(5) Carefully return the backboard to it's original position making sure no wires or cables are near the media drawer or fan that could impede their operation.

(6) Replace the four screws and washers in each corner of the backboard and barely tighten them (do not use a power driver) to avoid stripping out the nylon threads of the standoffs.

(7) Optional Step: If desired, replace the black strain relief fitting into the bottom right hand hole. Should the cables be too tight to accomplish this step, simply discard the strain relief fitting.

(8) Close the cover, apply slight pressure to it while replacing the two screws and barely tighten them with a hand held screwdriver.

(9) Move the external antenna around your environment to determine the best signal reception of desired stations, mount the antenna and conceal wire as desired.

 

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How do I replace the battery in my remote control?

 

The remote control included with DeckTunes contains a single CR-2032 button cell battery. These batteries are readily available at drug, grocery, hardware and electronic stores in your local area and may also be purchased on-line from retailers such as batteries.com

 

For detailed battery replacement instructions, visit the Tech Specs page of our site or please click here.

 

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If I only hook up 2 speakers, will each speaker get 90 Watts of power?

 

No because the amplifier in our DeckTunes units is rated at 45 Watts per channel X 4 independent channels and is NOT bridgeable. This means that regardless of the total number of speakers connected to the unit, each speaker will only receive 45 Watts of maximum power. For more information, please see the related topic "Can I combine amplifier channels to increase the wattage to a single pair of speakers?" above.

 

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How loud is the cooling fan in DeckTunes?

 

What little noise that is produced by the single cooling fan in our DeckTunes units is negligible and completely inaudible even within very close proximity to the unit. This is because the fan itself does not produce much noise in the first place and furthermore because there is a filter and louvered grill between the fan and exterior of the enclosure.

 

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In addition to the items above, more information may be found on our Message Board.

 

 

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